Moisturisers not moisturising!
I'm new to Liz Earle products having been bought a gift set as a birthday present. I initially thought it was lovely & have replaced a few items. However I'm now realising that the Skin Tonic leaves a sticky residue. Also more importantly the night cream I can still feel on my face before cleansing in the morning. That concerns me as I'm spending all this money on moisturisers which at 60yrs young my skin really needs, yet clearly not being absorbed overnight. When I've asked in Boots all they say is use less! I don't feel I overuse either, particularly with the prices. I now feel I've recently wasted £80 on the products I've replaced from my original birthday bundle.
When these are used up I will look for alternatives, particularly moisturisers!
Sophie D.
4 Contributions
Changes, not for the better!
I have used Liz Earle for a few years now so fairly new to the brand. I was very happy with the few products I use and started to expand my usage as my previous brand products ran out. No more! There have been changes: Useless packaging (the metal tube and dreadful cap that is hard to screw on), changes in formula, Eyebright, changes in texture, Cleanse and Polish! Their best sellers, I imagine.
What is this company doing! They may justify this on the grounds of going for volume sales rather than customer loyalty but the reviews here say it all. For Liz Earle, the customer is not important. Very disappointed.
Donald Bryant
2 Contributions
I have used Liz Earle since 1996 and…
I have used Liz Earle since 1996 and gutted all the products I use are changed or discontinued. I cannot use the new moisturisers or body creams. Once my old products are depleted, I will look for an alternative supplier.
Flores470
3 Contributions
Bring back original moisturiser please!!!
Like lots of people, I was gutted when the formulation for the original skin repair moisturiser was changed. I made the switch to La Roche Posey but it’s just not doing it for me, my skin has never been the same. In desperation, I recently bought the new formula Liz Earle, not realising that it absolutely stinks. It is burning my face and the smell makes me nauseated all day long. For a £25 cream, it is disgusting and an absolute waste of money. The old moisturiser was perfect, please bring it back!
Everett B83
3 Contributions
Why compromise the brand
Like many I am so disappointed to post this review.
I have used Liz Earle products exclusively for years and saddened they have made a conscious decision to put profit over reputation.
Why? I have just binned £68 worth of my usual products as my skin is reacting badly and will not buy any more.
Christina408
3 Contributions
Over 20 years of customer loyalty.....
Yep like many on here been using Liz Earle facial products for over 20 years but now need to find alternatives, the new formulations for skin tonic and superskin moisturiser mean I have spots after using them for a few weeks. The toner is soapy and the superskin moisturiser is slimy and doesnt soak in in the same way as the old style. Very sad and whilst they are apparently bringing back the old toner formulation I wont be back until they do the same with the superskin moisturiser.
I have used Cleane and polish for the…
I have used Cleane and polish for the first time but made my face sting and red and sore and flaky ,normally use Elemis but thought I have a change .Be going back to my Elemis again
Andrea D.
4 Contributions
Liz Earle no longer for me
Liz Earle - what have you done to your skin tonic?? I’ve been using this for years and years and no it has this soapy residue feeling - just unpleasant!
Luke Ferguson
2 Contributions
So disappointed in Liz Earle
So disappointed in Liz Earle. Skin Tonic and Eye Bright were two of my regular staples, along with the Skin Repair but in their madness they’ve changed all the beautiful products, the beautiful aroma has gone in the Eye Bright, the Skin Tonic has now lost that beautiful aroma too, but worse than that it’s now sticky and foams on the skin. Until Liz Earle returns to original formulas then I will not purchase again. Have they never heard of if it ain’t broke, don’t fix it.
Lola P633
3 Contributions
My favourite skincare brand always…
My favourite skincare brand always happy to receive this as a gift at Christmas and birthdays
QVC product 246932
Liz Earle botanical hand and body cleansing bar 100g purchased from QVC. Rubbish packaging that fell apart on receipt.
Mary M680
2 Contributions
Farewell Liz Earle Skin Products
There was a time when my entire skin routine was Liz Earle. As the company has been passed from owner to owner and products reformulated I have used fewer & fewer. This week saw my final bottle of my final product go - Everbright Soothing Lotion. This has been a life saver for my eyes and I'm heartbroken that it too has succumbed. They've replaced it with micellar water for goodness sake which is horribly irritating, not soothing! I've mainly moved on to Elemis but know a replacement for Eyebright will be hard to find. Would give zero stars if I could.
Brittany W750
1 Contribution
Liz Earle products no more.
I have been using Liz Earle for over 10 years, particularly the skin tonic and Eyebright Bright. I hoped they had just changed their packaging but their formulation must have changed too. Both have a soapy consistency and if eyebright gets into my eyes I need to rinse with water - this has never happened before. Am also experiencing breakouts and dry patches which I am blaming on the new ingredients as nothing else in my diet or routine has changed. Well Liz Earle has just won Elemis a new customer! Why do companies "improve" products? If it ain't broke don't fix it!
No longer a fan
I have used Liz Earle on and off for a number of years. Now a little older I felt like my skin needed a boost and went back to the cleanse and polish routine. Not sure what’s happened but my skin is red, itchy and very bumpy/little spots like I have taken a reaction. Would definitely not recommend. Something in the ingredients must have changed.
Do they care?
I wrote a review back in Nov 2021 but have just had a look to see what customers are saying recently, as I am running out of my old stock of cleanse and polish. Don't think I will be buying any more in view of all the awful reviews. Doubly put off because the company haven't replied to ANY reviews in the last 12 months. It seems they don't care about their customers AT ALL!